Summary: ubet95 collects personal data only to operate your account, process payments, verify your identity, and keep the platform safe. We do not sell your data. You have the right to access, correct, and request deletion of your personal information. This policy applies to all ubet95 members in the Philippines.
1 Who We Are
ubet95 is an online gaming and sports betting platform operating at https://ubet95.best, designed for and serving members in the Philippines. When this Privacy Policy refers to "ubet95," "we," "us," or "our," it means the entity operating the ubet95 platform.
ubet95 acts as the data controller for personal information collected from members and visitors of the platform. This means we determine the purposes and methods of processing your personal data, and we are responsible for handling it appropriately under applicable law.
If you have questions about this Privacy Policy or how your data is handled, contact us at support@ubet95.best. We will respond to data-related enquiries within a reasonable timeframe.
2 Data We Collect
ubet95 collects personal data through several channels: account registration, payment transactions, platform use, identity verification, and communications with our support team. Below is a breakdown of the categories of data we may collect.
| Category |
Examples |
Source |
| Identity |
Full legal name, date of birth, government ID number, nationality |
Registration, KYC verification |
| Contact |
Email address, mobile number, residential address in the Philippines |
Registration, account settings |
| Financial |
Deposit amounts, withdrawal requests, payment method type (e.g., GCash, BDO), transaction reference numbers |
Cashier transactions |
| Gaming Activity |
Game types played, bet amounts, win/loss records, session durations, bonus usage |
Platform activity |
| Technical |
IP address, device type, browser, operating system, session timestamps |
Automatic collection |
| Communications |
Support messages, complaint records, email correspondence |
Customer support interactions |
| Verification Docs |
Copies of government-issued ID, proof of address, selfie verification images |
KYC process |
We do not collect sensitive personal information such as health data, religious beliefs, or political opinions unless it is directly relevant to a legal obligation, such as a responsible gaming assessment, and only with your knowledge.
3 How We Use Your Data
ubet95 uses personal data for the following specific purposes:
- Account creation and management — setting up your ubet95 account, verifying your identity, and managing your profile settings.
- Payment processing — facilitating deposits and withdrawals through GCash, Maya, BDO, BPI, Visa, Mastercard, and other eligible PHP payment channels.
- Identity verification (KYC) — confirming that account holders meet age and eligibility requirements as required by our operating standards.
- Platform operation and improvement — monitoring platform performance, identifying technical issues, and improving the user experience.
- Security and fraud prevention — detecting suspicious activity, preventing money laundering, and protecting the accounts of all ubet95 members.
- Responsible gaming monitoring — tracking gaming patterns to identify potential problem gaming behaviour and enabling account-level protective tools.
- Legal compliance — meeting obligations under applicable Philippine law, responding to lawful authority requests, and maintaining required records.
- Customer support — responding to your enquiries, resolving disputes, and communicating updates relevant to your account.
- Communications — sending transactional notifications (deposits, withdrawals, account alerts) and, where you have consented, promotional information about ubet95 offers.
ubet95 does not use your personal data to build profiles for sale to advertisers or data brokers. Personalisation features within the platform (such as recommended games) use anonymised aggregate patterns, not individual profiling for commercial third-party use.
4 Legal Basis for Processing
ubet95 processes your personal data on the following legal grounds:
- Contractual necessity — processing required to operate your ubet95 account and provide the services you signed up for, including payments and game access.
- Legal obligation — processing required to comply with Philippine law, including anti-money laundering requirements and age verification standards.
- Legitimate interests — processing that is necessary for the security, fraud prevention, and responsible operation of the ubet95 platform, provided it does not override your fundamental rights.
- Consent — for processing that is not strictly necessary, such as sending promotional communications, we rely on your explicit consent, which you may withdraw at any time.
To withdraw consent for promotional communications, update your preferences in your account settings or email support@ubet95.best. Withdrawing consent for marketing does not affect the processing required to operate your account.
5 Data Sharing and Third Parties
ubet95 does not sell your personal data. We share data with third parties only in the following circumstances:
- Payment providers — sharing the minimum necessary transaction data with GCash, Maya, BPI, BDO, UnionBank, Visa, Mastercard, and other eligible payment processors to complete deposits and withdrawals.
- Identity verification providers — sharing documentation with authorised KYC service providers for the purpose of verifying your identity and age.
- Game providers — sharing your account identifier (not your full personal profile) with licensed game developers whose titles are hosted on the ubet95 platform, for the purpose of game operation and fairness auditing.
- IT and infrastructure providers — sharing access with hosting, security, and platform maintenance providers who process data on our behalf under data processing agreements that impose the same privacy obligations we follow.
- Regulatory and legal authorities — disclosing data when required by a valid court order, government directive, or applicable Philippine law, including anti-money laundering reporting obligations.
All third parties who handle ubet95 member data are required to maintain confidentiality and process data only for the purpose for which it was shared. We do not permit third-party service providers to use your data for their own commercial purposes.
6 Cookies and Tracking Technologies
ubet95 uses cookies and similar technologies to keep the platform functioning correctly, remember your session preferences, and understand how members use the site. Here is a breakdown of the types of cookies used:
Essential Cookies
Required for the platform to work. These handle session authentication, keep you logged in, and manage your cashier session. They cannot be switched off without breaking basic functionality.
Functional Cookies
Remember your preferences such as language settings and game lobby view. These improve your experience but are not strictly necessary. You can disable them without losing access to ubet95.
Analytics Cookies
Help ubet95 understand aggregate platform usage — which pages are visited most, where members encounter issues, and how the site performs on different devices. Data is analysed in aggregate form, not per-individual.
Security Cookies
Help detect unusual activity patterns that may indicate fraud, bot access, or unauthorised account use. These are a core part of ubet95's account protection measures.
Most browsers allow you to manage cookie preferences through browser settings. Blocking essential cookies may prevent you from logging in or using key features of ubet95. For functional and analytics cookies, your browser settings give you control without affecting core account access.
7 Data Retention
ubet95 retains personal data for as long as it is necessary to fulfil the purpose it was collected for, or as required by applicable law. The general retention principles are:
- Active account data — retained for the duration of your membership and for a defined period after account closure, to handle any outstanding disputes or regulatory requirements.
- Financial and transaction records — retained for the period required by anti-money laundering and financial record-keeping obligations applicable in the Philippines. This is typically five years from the date of the transaction.
- KYC and identity documents — retained for the period required by regulatory standards, generally five years after the end of the business relationship.
- Support communications — retained for a reasonable period after resolution to allow for follow-up and dispute management.
- Marketing consent records — retained for as long as the consent is active, plus a reasonable period after withdrawal for compliance documentation.
When data is no longer required and no legal obligation exists to retain it, ubet95 will delete or anonymise it securely. You may request deletion of your personal data subject to these retention obligations — see Section 9 for your rights.
8 Data Security
ubet95 applies technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:
- Encryption of data in transit using standard protocols to protect information exchanged between your device and the ubet95 platform.
- Access controls that limit data access to authorised personnel with a specific operational need.
- Regular review of security practices and infrastructure to identify and address vulnerabilities.
- Secure storage of KYC and identity documents with restricted access.
- Monitoring for unusual access patterns that may indicate a breach or unauthorised activity.
While ubet95 takes data security seriously, no online system can guarantee absolute protection. Members are responsible for maintaining the security of their own account credentials. Use a strong, unique password and do not share your ubet95 login with anyone. If you suspect unauthorised access, contact support@ubet95.best immediately.
ubet95 will never ask you for your password via email, chat, or phone. If you receive a message claiming to be from ubet95 asking for your password or financial credentials, do not respond. Report it to support immediately.
9 Your Rights as a ubet95 Member
As a member whose personal data is processed by ubet95, you have the following rights. You can exercise any of these by contacting support@ubet95.best with the subject line "Data Rights Request" and your account username.